Am I an emergency patient?

Emergency situation

When a person's life is in danger, call the emergency number 112, and you will be given help and instructions. Life-threatening situations include the following, for example:

  • Cardiac arrest or severe chest pain
  • Unresponsive, i.e. unconscious person
  • Person not breathing or having severe breathing difficulties
  • Seizures

Urgent situation

In an urgent situation, call the emergency number 112. Symptoms requiring urgent assessment or treatment include the following, for example:

  • Stroke symptoms, such as a limb suddenly going limp or difficulty speaking
  • Sudden strong headache
  • Severe stomach pain
  • Sudden and significant worsening of the general condition

Non-urgent situation requiring a visit to the emergency care services

In a non-urgent situation, contact your local health care centre during daytime. Common illnesses and injuries requiring emergency care and that are treated at health centres include the following, for example:

  • Sudden respiratory inflammations
  • Back pain
  • Sprains
  • Ear infections in children
  • Ear pain in adults

Long-term illnesses are always treated at the health centre. Prescriptions are also renewed by the health centre.

You can ask for an appointment directly from your local health care centre according to the instructions of your town or municipality.

Health care service help desk

If you are still unsure, call the health care service help desk. The help desk nurse will provide treatment instructions, evaluate your need for treatment and direct you to the correct place for treatment, when necessary. The help desk will also make an appointment with a personal physician or nurse for residents of Tampere.

Phone numbers