Emergency Room at Tays Valkeakoski Hospital

Emergency Room at Tays Valkeakoski Hospital is open around the clock every day. We treat patients who require urgent treatment and whose treatment cannot be postponed until the following day or over the weekend. The Emergency Room provides both specialised emergency care and the joint emergency services for primary health care centres.

Patients are primarily referred to the Emergency by a doctor. Without a referral, treatment is provided only in case of acute health and life-threatening accidents and diseases.

Non-urgent situations, such as flu, back pain or some other ailment that has lasted for several days, do not usually require emergency care and are treated on weekdays at the local health centre.

If you are unsure about whether to go to the emergency department, it is recommended to call the on-call nurse at  116 117. The nurse will assess the need for treatment, provide treatment instructions and direct you to the correct treatment place.

Patients from outside the Pirkanmaa region, or from foreign countries, with illnesses requiring immediate care will always be treated. If a foreign patient requires interpreting, the nurse will contact an interpreter service.

Patients are examined and treated in order of urgency. It is not possible to book an appointment. The Emergency Department treats many kinds of patients at the same time, so you may need to wait for several hours for your turn.

Approximately 20,000 patients are treated every year at the emergency department of the Valkeakoski Hospital.

Entrance and registration

On weekdays from 8 a.m. to 10 p.m. the entrance to the specialised emergency care unit is through the hospital's main door. Registration for emergency services is on the self-registration machine in the hospital's main lobby. The number is displayed in the lobby monitors when the patient is called to evaluation or treatment.

At night, the entrance to the Emergency Room is through the B-door (before the hospital's main door on the right) by calling the door bell and signing up to the receiving nurse.

A nurse will assess the need for treatment and classify patients to the specialised care or primary health care emergency unit. Primary health care patients are directed to a physician or nurse or to the patient's local emergency department.

Primary health care emergency services

• Valkeakoski, Akaa and Urjala: on weekdays between 4 p.m. and 8:00 a.m., on weekends and public holidays between 8 a.m. and 8 a.m.
• Kangasala and Pälkäne: on weekdays between 9 p.m. and 8 a.m., on weekends from 4 p.m. on Friday to 8 a.m. on Monday; on public holidays from 4 p.m. on the day before the holiday until the 8 a.m. on the next weekday morning
• Lempäälä and Vesilahti: on weekdays between 8 p.m. and 8 a.m., on weekends and bank holidays between 8 p.m. and 12 noon

Personnel and facilities

The emergency services personnel include nurses, practical nurses, specialising physicians and specialists. They all participate in patient treatment. A nurse will take care of intravenous therapy, and practical nurses will assist with other medical treatment. A triage nurse will assess the need for treatment. A triage nurse is a nurse who has sufficient work experience for emergency care.

There is also a nurse's clinic at the emergency department, staffed mainly by nurses who have sufficient work experience. The nurses in the coronary care unit specialize in coronary care and have sufficient work experience in the field.

Persons in charge

Chief Physician Anna Eidstö
Ward manager Timo Mäkinen